Test the result, not just the connection status
A camera showing as Online doesn't mean the recording is any good. A proper check pulls back actual footage and reviews the time and date, the image quality at night, the alerts, the state of the disks, and the retention available.
The inspection checklist
The visit logs every observation and action, so the system builds up a clear maintenance history.
- Clean the lenses and mounts
- Pull back a random recording
- Check the disks and capacity
- Verify the time is correct
- Test the UPS
- Review passwords and firmware updates
When do we raise the maintenance priority?
Priority goes up where there are cash points, critical entrances, or an operational dependence on analytics. At sites like these you should agree on a clear response time, spare parts, and an escalation plan.
Frequently asked questions
How often does a system need maintenance?
The interval depends on how sensitive the site is and its environment, and it's usually set by a contract with scheduled preventive maintenance.
Is cleaning on its own maintenance?
No; real maintenance covers recording, storage, power, the network, security and documentation.