An official document proving your facility's camera system meets the approved requirements — required to complete and renew your commercial license. It is issued via the «Amn» platform after an inspection by an accredited provider — and we are an accredited provider that prepares the file and submits it on your behalf.
Commercial and service establishments defined by the executive regulation — required to hold the certificate to complete or renew the shop license.
Renewed annually with a fresh system inspection. Delaying renewal stalls your license transactions at the first review.
The certificate is governmental and is not issued by companies. An accredited company's role is inspection, file preparation and submitting the application via its account.
The «Security Surveillance Camera Regulation» was issued by Royal Decree No. M/34 and its executive bylaw, requiring specific categories of facilities to install a camera system to approved requirements. The Istifa certificate is the official proof that these requirements are met.
Because its impact goes beyond a fine. The certificate is part of the requirements to complete and renew your commercial license, and may be required under Civil Defense conditions depending on the activity. Its absence stalls the license transaction itself — which most owners discover at the worst time: at renewal.
A non-compliant system also means you hold no evidence when an incident occurs, since footage requested weeks later has already been overwritten automatically.
The Istifa application is submitted by an accredited company via its «Amn» account, after inspecting the system on site and documenting compliance. A facility cannot issue the certificate for itself, nor does the accredited company issue it — the government authority does, after reviewing the application.
At Alpha Beta Information Technology we are an accredited provider in the Eastern Province: we inspect the system, resolve what's missing, prepare the full Istifa file with photo evidence, then submit the application and follow it until a decision is issued.
These are the items inspections most often stop at. Review them on your facility before applying — fixing them beforehand is cheaper and faster than a rejected, resubmitted application.
Measured on reality, not disk capacity: open the oldest available recording on the device and compare its date to today. Adding cameras or raising resolution shortens the period without the device warning you. Retention & capacity — knowledge center →
The requirements are built on network cameras. Old analog cameras within the system are a common cause of non-compliance and need replacement, not treatment.
Every entry or exit must be covered, at an angle and height that identify a face — not just the top of a head. A camera mounted too high defeats the security purpose even if it's present.
The recorder in a secured, tamper-resistant place with stable power — stealing the recorder itself loses the very evidence the system was installed for.
Visible signs warning of surveillance at entrances. A simple, often-overlooked item that is immediately noticed in a field inspection.
Cameras must not point at neighbors' home entrances or privacy-sensitive areas. Crossing property boundaries is a regulatory violation, not merely a nuisance to neighbors.
Four stages — the second is where most applications stall.
The accredited provider inspects the full system, documents its state with photos, and identifies what needs fixing before submission.
Non-compliance items are fixed — retention period, missing coverage, non-network cameras, signage. Here time is won or wasted.
The facility and system data and the compliance evidence are submitted from the accredited provider's platform account.
By activity classification: approval once the application is complete, or a field inspection by the competent authority before the certificate is issued.
Most applications don't stall because the facility has no cameras, but because the existing system misses one or two items that are easy to fix if known early. Fixing them before submission saves a full rejection cycle.
| 1 | Retention shorter than actually required | Measured from the oldest recording, not disk capacity |
| 2 | Analog cameras within the system | Need replacement, not treatment |
| 3 | An entry or exit with no coverage | Includes service doors and roof access |
| 4 | Height or angle that defeats face identification | Camera present but of no security value |
| 5 | Missing warning signage | A simple item noticed immediately |
| 6 | Filming privacy-sensitive areas | Crossing property boundaries is a violation |
It is issued by the competent government authority via the «Amn» platform of the General Security, with the application submitted by an accredited company after inspecting the system. The certificate is never issued by companies — anyone promising to issue it directly either means file preparation, or doesn't know the process.
One year from issuance, renewed with a fresh system inspection before it expires. We tie the renewal reminder to the annual maintenance contract so the date doesn't pass unnoticed.
Yes, it is required among the conditions to complete or renew the shop license with the competent authorities, and may also be required under Civil Defense conditions depending on the activity.
By activity classification: some activities are approved once the application is complete, others undergo a field inspection before approval. No provider can guarantee the outcome of an application in advance.
Not necessarily. Many cases are handled by upgrading the disk, adjusting recording settings, or adding one camera to cover a missing point. The inspection decides — which is why we inspect first, before any quote.
Yes, we cover the Eastern Province cities — Dammam, Khobar, Dhahran, Jubail, Sayhat, Safwa, Ras Tanura and Qatif. Service cities →
A free seven-question readiness check gives you an instant result: what's compliant in your facility and what needs fixing before submission. If you wish, we handle the field inspection, prepare the Istifa file, submit and follow it until a decision is issued.
